Contact Us

Got a question about something you read on yuricareport.com, spotted an error, or want to flag a change at one of the sweepstakes casinos we cover? Here's how to reach us and what to expect once you do.

How to reach the team

The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can occasionally take longer during busy periods. Please avoid sending sensitive personal documents such as ID scans or bank details by email — we never need those to answer a general enquiry.

What we can help with

• Corrections or updates to information on a review, such as a change to a welcome offer, an eligible-state list, or a redemption threshold at one of the platforms listed on our non-GamStop casinos page
• Feedback on your own experience with a sweepstakes or social casino we cover — both good and bad reports help us keep pages accurate
• General questions about how the sweepstakes model works, including Gold Coins, Sweepstakes Coins, and the no-purchase-necessary entry route
• Suggestions for platforms or topics you'd like to see covered
• Questions about our editorial approach, which you can also read about on our About Us page

What we can't help with

We're an independent review and comparison site, not a customer support desk for any operator. That means we're not able to:

• Access, verify, or reset your account with a sweepstakes casino
• Process or check on a Sweepstakes Coins redemption, refund, or prize payout
• Confirm your personal eligibility to play in your state, or provide legal advice about the sweepstakes model where you live
• Complete identity verification or KYC checks on an operator's behalf

For any of the above, contact the customer support team of the specific site directly — details are normally in the account settings or footer of their platform. If you have concerns about your own play habits, our Responsible Gambling page has resources worth reviewing.

Before you write in about a specific site

If your message relates to one of the operators we've featured, it helps to have a few details ready:

1. The name of the operator, for example one of those listed on our comparison page
2. The state you were trying to play from, since eligibility for sweepstakes casinos varies by state and can change without much notice
3. What you were trying to do — sign up, claim a bonus, or redeem coins — and where it didn't match what was described
4. Roughly when this happened, since offers, terms and eligible-state lists get updated by operators regularly

This lets us check the current terms against what's published on our site and correct anything that's fallen out of date faster.

A note on what we cover

Sweepstakes Casinos reviews and compares sweepstakes and social casino platforms operating under a promotional sweepstakes model rather than traditional real-money gambling. Availability of any platform depends on the state you're in, and some states restrict or prohibit this model entirely — operators decide for themselves which states they serve. Our Terms and Conditions page sets out how we use the site, and it's worth a read if you have questions about how our content is put together or how we're compensated for featured listings.

Getting a useful reply faster

A clear subject line — for example "correction: eligible states" or "feedback: redemption experience" — helps us route your message to the right place. General enquiries about how sweepstakes casinos work, or about the site itself, usually get a straightforward answer within a couple of days; requests that involve checking a specific operator's current terms can take a little longer, since we verify against the operator's own published information before replying.